Terms & Conditions

Your agreement with Mantis Studio

Terms & Conditions

Your agreement with Mantis Studio

Terms & Conditions

Your agreement with Mantis Studio

Welcome to Mantis Studio.

These Terms & Conditions outline the rules for using our website and engaging with our creative services, including video production, video editing, photography, animation, motion graphics, content strategy, scripting, and related marketing or creative work.

By accessing this website or working with Mantis Studio, you agree to these Terms & Conditions. If you do not agree with any part of these terms, please do not continue to use our website or services.

  1. Terminology

The following terminology applies to these Terms & Conditions, Privacy Policy, and any related agreements:

“Client,” “You,” and “Your” refer to the person, company, or organization using our website, requesting information, or engaging our services.

“Mantis Studio,” “The Company,” “We,” “Our,” and “Us” refer to Mantis Studio.

“Services” refer to any creative, production, editing, photography, marketing, strategy, design, or related work provided by Mantis Studio.

“Project” refers to any agreed work, campaign, production, deliverable, or creative service carried out by Mantis Studio for a client.

  1. Use of Our Website

You may use our website for personal, professional, and informational purposes, provided that you do not misuse it in any way.

You agree not to:

Use the website for unlawful purposes
Attempt to damage, disrupt, or interfere with the website
Copy, reproduce, or redistribute website content without permission
Use our website content in a misleading or unauthorized way
Attempt to access restricted areas, servers, systems, or data connected to the website

We reserve the right to restrict access to our website or take appropriate action if we believe these terms are being violated.

  1. Cookies

Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and support website functionality.

By using our website, you agree to the use of cookies in accordance with our Privacy Policy and Cookie Policy, where applicable.

You can manage or disable cookies through your browser settings.

  1. Services

Mantis Studio provides creative and production services, which may include but are not limited to:

Video production
Video editing
Photography
Motion graphics
2D and 3D animation
Social media video content
Commercial videos
Documentary videos
Event coverage
Corporate videos
Content strategy
Scriptwriting
Creative direction
Post-production services

The exact scope of each project will be defined in a written proposal, quote, contract, email agreement, or other approved written communication between Mantis Studio and the client.

  1. Quotes, Proposals, and Project Scope

Any quote or proposal provided by Mantis Studio is based on the information available at the time.

A project may include specific deliverables, deadlines, production days, revision rounds, formats, platforms, or usage rights. These details should be confirmed before the project begins.

If the client requests additional work outside the agreed scope, this may result in extra costs and adjusted deadlines.

Additional work may include, but is not limited to:

Extra filming days
Additional edits or versions
New creative directions after approval
Extra revision rounds
Additional formats or exports
Script changes after approval
Changes caused by missing, late, or incorrect client information
Urgent delivery requests
Extra animation, graphics, subtitles, or post-production work

No magic portal here: if the brief changes, the quote may change too.

  1. Client Responsibilities

To help us deliver the best possible work, the client agrees to provide all necessary information, materials, feedback, approvals, and access required for the project.

This may include:

Brand assets
Logos
Visual guidelines
Scripts or copy
Product information
Access to locations
Permissions for filming
Contact details for relevant people
Feedback within agreed timelines
Accurate project information
Legal permission to use any material provided to us

Delays in providing information, assets, feedback, or approvals may affect the project timeline and delivery date.

  1. Payments

Payment terms will be defined in the quote, proposal, invoice, or written agreement for each project.

Unless otherwise agreed, Mantis Studio may require an upfront payment, deposit, milestone payment, or full payment before final delivery.

Final files may be withheld until outstanding payments are received.

Late payments may result in paused work, delayed delivery, or additional administrative fees where legally permitted.

  1. Cancellations and Postponements

If a client cancels or postpones a project after approval, costs may apply depending on the work already completed, resources booked, and expenses incurred.

This may include:

Pre-production work already completed
Production planning
Crew, location, or equipment bookings
Editing or post-production already started
Third-party costs
Administrative time
Non-refundable deposits

If a shoot is postponed due to client-side changes, lack of access, unavailable talent, missing approvals, or other circumstances outside Mantis Studio’s control, additional costs may apply.

  1. Revisions

Revision rounds should be defined in the project agreement.

Revisions are intended to refine the agreed creative direction, not to completely rebuild the project from scratch after approval.

A revision may include reasonable changes such as pacing adjustments, text corrections, minor visual changes, or small structure refinements.

A revision does not usually include:

A completely new concept
A new script after approval
A different creative direction
Re-editing based on missing brief information
Adding major new assets or footage
Changes requested after final approval
Extra versions not included in the original scope

Additional revision rounds may be charged separately.

  1. Delivery

Final deliverables will be provided in the format, resolution, and platform specifications agreed for the project.

Delivery dates are estimates unless confirmed otherwise in writing. Mantis Studio will make reasonable efforts to meet agreed deadlines, but delays may occur due to client feedback delays, technical issues, production changes, third-party delays, force majeure events, or changes in scope.

Once files are delivered, the client is responsible for downloading, reviewing, and safely storing final assets.

  1. Intellectual Property

Unless otherwise agreed in writing, all original creative work produced by Mantis Studio remains the intellectual property of Mantis Studio until full payment is received.

Once full payment is completed, the client receives the agreed usage rights for the final approved deliverables.

This does not automatically include ownership of:

Raw footage
Project files
Editing timelines
Animation project files
Design working files
Unused concepts
Unselected takes
Internal documents
Behind-the-scenes production material
Licensed third-party assets

Access to raw files, project files, or extended usage rights may require a separate agreement and additional fees.

  1. Client-Provided Materials

If the client provides logos, footage, images, music, fonts, scripts, brand assets, testimonials, product claims, or any other materials, the client confirms they have the legal right to use those materials.

Mantis Studio is not responsible for legal claims, copyright issues, licensing problems, or third-party disputes arising from materials provided by the client.

The client is responsible for ensuring that any claims made in the content are accurate, legal, and compliant with applicable regulations.

  1. Third-Party Assets and Licenses

Some projects may require third-party assets such as:

Music
Stock footage
Fonts
Plugins
Templates
Voiceovers
Images
Sound effects
Software or platform licenses

These assets may be subject to separate license terms. The client may not receive ownership of third-party assets, only the right to use them according to the relevant license.

If specific usage is required, such as paid ads, TV broadcast, cinema, global campaigns, or long-term commercial use, the client must inform Mantis Studio before the project begins so the correct licenses can be secured.

  1. Portfolio Rights

Unless otherwise agreed in writing, Mantis Studio may display completed work in its portfolio, website, social media, showreels, proposals, award submissions, and promotional materials.

If a project is confidential or under NDA, the client must inform Mantis Studio before the project starts or as soon as confidentiality applies.

  1. Confidentiality

Both parties agree to treat confidential information with care.

Confidential information may include business strategies, unpublished content, private documents, campaign plans, financial details, internal processes, product launches, or any information clearly identified as confidential.

Mantis Studio will not intentionally disclose confidential client information without permission, except where required by law or necessary to complete the project with approved collaborators or service providers.

  1. Website Content and Intellectual Property

Unless otherwise stated, Mantis Studio owns the intellectual property rights for all material on this website, including text, visuals, graphics, layouts, videos, designs, branding, and portfolio presentation.

You may view and use website content for personal or professional reference, but you must not:

Republish website material without permission
Sell, rent, or sublicense website content
Copy or reproduce website content for commercial use
Redistribute our content without approval
Misrepresent our work as your own
Use our portfolio, visuals, or text in a misleading way

All rights are reserved.

  1. Links to Our Website

Organizations may link to our website as long as the link is not deceptive, does not falsely imply endorsement or partnership, and fits within the context of the linking website.

We reserve the right to request the removal of any link to our website at any time.

If requested, you agree to remove links to our website promptly.

  1. Third-Party Links

Our website may contain links to third-party websites, platforms, social media pages, tools, portfolios, or external services.

We are not responsible for the content, privacy practices, terms, security, or accuracy of third-party websites.

Using third-party links is at your own risk.

  1. Accuracy of Information

We aim to keep the information on our website accurate and up to date, but we do not guarantee that all content is complete, current, or error-free.

Our portfolio, service descriptions, case studies, and website content are provided for general information and promotional purposes.

We reserve the right to update, change, or remove website content at any time.

  1. Limitation of Liability

To the maximum extent permitted by applicable law, Mantis Studio will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or services.

This may include, but is not limited to:

Loss of profit
Loss of business
Loss of data
Loss of reputation
Missed opportunities
Platform performance issues
Results not guaranteed from published content
Delays caused by third parties or client-side factors

Nothing in these Terms & Conditions excludes or limits liability where it would be unlawful to do so, including liability for fraud, fraudulent misrepresentation, or death or personal injury caused by negligence.

  1. No Guaranteed Results

Mantis Studio creates strategic and creative content designed to support your brand, marketing, communication, or campaign goals.

However, we do not guarantee specific commercial results, such as sales, leads, followers, engagement, views, conversions, revenue, or platform performance.

Creative work can be strong and still get bullied by the algorithm. Tragic, but true.

  1. Consumer Rights

Nothing in these Terms & Conditions is intended to limit any mandatory consumer rights that may apply under Portuguese or EU law.

EU consumer rules include requirements around clear pre-contract information, rights related to online or distance purchases, and protections for consumers purchasing goods, services, or digital content.

Where mandatory consumer protection rules apply, they will prevail over any conflicting part of these Terms & Conditions.

  1. Governing Law

These Terms & Conditions are governed by the laws of Portugal, unless mandatory law provides otherwise.

Any disputes arising from the use of our website or services will be subject to the competent courts of Portugal, unless another jurisdiction is required by applicable law.

  1. Changes to These Terms

We may update these Terms & Conditions from time to time.

Any changes will be posted on this page with an updated “Last Updated” date.

By continuing to use our website or services after changes are published, you agree to the updated terms.

  1. Contact Information

If you have any questions about these Terms & Conditions, please contact us:

Mantis Studio
Email: hey@mantisstudio.io

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  • VFX

  • Filming

  • Scriptwriting

  • Sound Design

  • Color Grading

  • Motion Graphics

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